Telephone Assistance for Income-Eligible Customers

Making telecommunications more affordable for those most in need.

 Are you surviving on a limited income? Many individuals and low-income families are eligible for government assistance with monthly telephone service. Jaguar offers discounted telephone service for customers who meet Minnesota’s eligibility guidelines.

Consider applying for the Lifeline Program, which can save you up to $9.25 per month on telephone services, if you meet the following criteria:

  • you, or someone in your household, receives financial support from one of the following federal assistance programs:
    • Federal Housing Assistance (FPHA) or Section 8
    • Minnesota Family Investment Program (MFIP)
    • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
    • Low Income Home Energy Assistance Program (LIHEAP)
    • Medicaid
    • National School Lunch Program’s Free Lunch Program
    • Supplemental Security Income (SSI)
    • Temporary Assistance for Needy Families (TANF); or,
  • your household income is at or below 135% of the federal poverty guidelines.

You may also be eligible for Lifeline if:

  • you reside on Tribal lands (any federally recognized Indian Tribe’s reservation) and you receive financial assistance from any of the above federal assistance programs; or
  • you, or someone in your household, receives financial support from one of the following assistance programs:
    • Bureau of Indian Affairs General Assistance
    • Head Start (only households meeting the income qualifying standard)
    • Tribal Temporary Assistance for Needy Families (Tribal TANF)
    • Food Distribution Program on Indian Reservations


The Minnesota Telephone Assistance Program (TAP) may provide additional assistance to eligible individuals.

Only one Lifeline discount may be received per household, even if the household has more than one telephone account, including landline or wireless phone service. Under the Lifeline program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. Lifeline service is not transferable. Only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll and annual verification of eligibility is required. Consumers who intentionally make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

To register for Lifeline services through Jaguar Communications, please visit a Jaguar office to complete the application process. Be sure to bring the necessary supporting documentation to verify your eligibility.